If you want to return 1 or more products, you can. Some rules do apply for returning. If the conditions or return steps are not met and the product is still returned to us then no refund will follow.
Herewith the article from our terms and conditions.
Article 7. Return and liability
7.1 You have the obligation to check on delivery whether the products comply with the agreement. If this is not the case, you must inform YouWish as soon as possible and in any case within three (3) working days after delivery, at least after observation was reasonably possible, in writing and with reasons.
7.2 If it has been demonstrated that the products do not comply with the agreement, You Wish has the choice to replace the products concerned by returning them with new products or to refund the invoice value thereof.
7.3 If you do not wish to purchase a product for any reason, you have the right to return the product to YouWish within seven (7) working days after delivery. Returns in this case will only be accepted if the packaging of the product is undamaged and the plastic seal on the packaging has not been broken.
Does your return meet the requirements?
Step 1: Always let us know first via email: info@youwish.nl
Step 2: After agreement by email you can fill in the form: return form
